What sort of festival or season is Eventotron designed for?
Eventotron can be used by any festival, season or venue needing to gather information from participants. Whether it’s an open-access festival where anyone can register an event, a curated season with an application process or a lottery-based festival, Eventotron is super-flexible and can accommodate a huge range of set-ups.
Current clients include:
Open Access Festivals
Curated Festivals
Touring Schemes
Lottery Festivals
Year-round Venues
One Day Events
Can I sign up and set up a festival or season before I choose a payment plan?
Yes! You can sign up and have a look around, set up your festival or season and test with up to 5 events and 1 venue. You choose your payment plan when you are ready to go live and open for applications / registrations.
Do you set up a new festival or season for me?
Generally festival or season managers do their own set-up. However, we do offer a concierge service if you are new to the platform and would like us to build your festival / season for you. Our experienced team will work with you and complete the setup to your specifications plus provide bespoke training – so you get the most out of the platform.
Can I use my existing box office?
Eventotron’s built-in Super Simple Box Office is included in all pricing plans (additional ticket fees apply) and syncs automatically with your website. However, if you are not ready to make the switch you can continue to use your existing box office. We have an exporter for some leading ticketing systems to make the flow of data easier.
How long does it take to get up and running with Eventotron?
Setting up your festival or season, creating your application / registration forms with our easy to use form builder, adding any payment templates and automatic fees can all be done in an hour or so.
Once you’ve collected all the information you need from events and venues and are ready to start selling tickets – it’s possible to get your whole festival or season on sale on your website in 5 minutes.
Can I use my existing box office?
Eventotron’s built-in Super Simple Box Office is included in all pricing plans (additional ticket fees apply) and syncs automatically with your website and in-person box office. However, if you are not ready to make the switch you can continue to use your existing box office. We have an exporter for some leading ticketing systems to make the flow of data easier.
Do I have to charge registration fees?
No you don’t. If you need to take payments from your participants you can. More details on automatic payments and invoicing here.
Do I need a new website?
No you don’t. The Eventotron plugin, which pulls all your event, venue and performances information to your website works on any wordpress website. If you don’t use wordpress we can build you a microsite that has exactly the same styling as your own website. Alternatively, if you work with a web developer they can use the Eventotron API.
What payment processor do you use?
We use Stripe as our payment processor.
Do you offer support and training?
We do. We provide email support on all our pricing plans, you can also find lots of help guides and videos in our Knowledge Base. If you need something more bespoke, you can book a training / support session with us for you and your team.
Do you support languages other than English?
The management side of the platform is in English. All the forms and ticketing are customisable and can be translated into another language. Support in is English.
Are there any hidden costs?
We aim to be transparent about our pricing, everything is included in the pricing plans as advertised. Additional fees for ticketing and bespoke work such as Publications and microsite building are highlighted.
Can I export data from Eventotron?
Yes, you can export all your data at any time.
Do you hold our ticket income?
No. Your ticket income goes directly to your connected Stripe account.
