Trouble Editing your Forms?

You have applied to a festival or season and have completed the forms required. You can see there are further forms but you cannot edit them or you’ve decided you want to change something – maybe it’s to update your website copy – but when you go back to that section of the form you can’t edit it. What’s going on?


There are a few reasons why you may not be able to edit some sections or any of your forms:


Your event is being held in the application phase awaiting approval from the festival/season.


You have exceeded the word or character count the festival/season has set for that question. You can see the counter at the bottom of the help text area.

The festival/season/venue has locked that particular section (this will be indicated by a padlock icon) – this could be because they don’t want any further updates to be made, again, this may be because the content is already live on a website or in print.

Your venue has taken over control of your event registration and therefore locked it.

You have yet to secure a venue and therefore are unable to proceed to further sections.

Your event is FINALISED and the festival/season/venue has therefore locked it so you can no longer make edits to information which may already be in print or live on a website.


If you think you should be able to edit something but can’t – message us through the help button or email the festival/season you are applying to directly.

More helpful guides…

Is Your Question For Us?

Eventotron works with over 100 different festivals and seasons. We are here to help with any questions you might have about using our service, however, the festival or season you are applying to may be the best place to start…

View Ticket Sales

If you are part of a festival or season using Eventotron’s built-in ticketing system: Super Simple Box Office, you can view your ticket sales in real time in your event profile. 


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