Why has my password manager warned me about my Eventotron password?

You may occasionally receive an alert from your browser or password manager (such as Google Password Manager, Apple Passwords, 1Password or Bitwarden) saying that your Eventotron password has appeared in a data breach or should be changed.

We understand this can be worrying, but it doesn’t necessarily mean that Eventotron has experienced a security breach.

Why am I seeing this message?

Modern password managers regularly compare your saved usernames and passwords against large databases of credentials that have been exposed in breaches across the internet.

If they find a match, they’ll recommend changing your password to help keep your account secure.

These alerts do not identify where the password was exposed, only that the same username and password combination has appeared in breach data at some point.

Has Eventotron been hacked?

We have no evidence of a breach of Eventotron user credentials.

If we were ever to discover a security incident affecting customer data, we would investigate immediately and communicate with affected users in line with our legal and regulatory obligations.

What should I do?

If your password manager recommends changing your Eventotron password, we recommend that you do so.

It’s also good practice to:

• Use a strong, unique password for every online account.
• Store passwords in a trusted password manager.
• Never reuse passwords across multiple websites or services.
• Change your password immediately if you think your account may have been compromised.

I’ve received one of these alerts. Should I let you know?

Yes, please.

Although these alerts don’t usually indicate a problem with Eventotron itself, we’re always happy to investigate reports from our users. If you receive an alert and would like us to take a look, please contact our support team with as much information as possible, including which password manager generated the alert and (if available) any additional details it provides.

Keeping your account secure

Protecting customer data is extremely important to us. We continually monitor the security of the Eventotron platform and review any reports of potential issues.

If you ever have concerns about the security of your account, please get in touch with the support team and we’ll be happy to help.