If you are new to Eventotron and have set up a festival or season and need to know how to access it again, or if you’ve been added to a company that manages festivals or seasons – this guide is for you.
Festival / Season Managers
Setting up a new festival or season
This guide gives step-by-step instructions on how to set up a new festival / season.
Add People to Your Company
You manage a festival, season or venue in Eventotron and you want to give other people in your team access. To do this you need to add them to your company. Here’s how:
Info Collection
This guide will help you set up your application and registration forms to collect all the information you need from events.
Question Types
A handy summary of all the question types available to you in Info Collection.
Taking Payments
This guide will show you how to set up automatic payments to take application, registration or marketing fees from events.
Working with Venues
This is a guide to working with venues for festival / season managers. It covers the different ways to add venues to your festival or season, joining events to venues and moving events to different venues.
Understanding Application, Registration and Finalised Phases
There are three possible phases to the application / registration process. You can set your festival or season up to move events through these phases in whichever way works best for you.
Testing your application forms
How to test your application and registration forms to check your questions work in the way you want them to.
Going Public – make your festival or season live
You have set up your new festival or season, tested and checked all your settings – you’re ready to launch!
Using the Eventotron API
The Eventotron API allows you to pull all the information you need about your festival out of Eventotron and into your other platforms, like your website or app.
Events and Reporting
This guide covers everything in the Events tab. How to run reports on events, export data and send bulk emails.
Sending Bulk Emails
This guide covers how to send out emails to events in your festival / season.
Using the Address Book
Are you trying to track down an artist or venue manager? Want to see previous events a company has performed with you? You can now use the Address Book to search all your contacts.
Super Simple Box Office Plugin Documentation
You have all your events and venues, dates, times and prices are set – now you need to promote shows and sell tickets.
Eventotron’s built in Super Simple Box Office lets you do this in a very quick and easy way. You just need to install the Eventotron SSBO plugin on your wordpress website.
Setting up Super Simple Box Office
This is a guide to setting up the Box Office – SSBO tab so you are ready to start selling those tickets!
Download Phone Numbers to CSV
Excel and other spreadsheets have a habit of removing leading zeros from numbers. That can be annoying when you want to view a downloaded report that contains phone numbers or bank details. Here’s a tip to get round it.
How to Open, Close and Lock Sections in Info Collection
Here’s how to open, close and lock individual sections in your Info Collection
How to Accept, Reject or Unaccept an Event Application
If you are a festival/season that wants to approve applications – this guide is for you:
Using Super Simple Box Office
This is a guide to using Super Simple Box Office – it covers everything from resending tickets, issuing refunds, exchanging tickets to using the door tool.
